Years ago, Salesforce.com ran relentless campaigns against several companies claiming that you don’t need a high priced over bloated CRM solution to manage your business. Because it was cloud-based, customers did not have to deal with hardware and software implementations therefore reducing the cost of the overall implementation. It worked and Salesforce became a household name. Now several years later customers have discovered just how expensive and cumbersome this product is to use and are seeking a replacement. The good news is that many more vendors have entered the sector with competitive products that are less expensive and offer comparable functionality.
One of these companies is Commence Corporation. While not yet a household name Commence was recently listed by the Gartner Group’s Capterra evaluation team as one of the top 20 most popular products for small to mid-size businesses and Commence was included in a Forbes report of great CRMs you probably never heard of. The company has been in the CRM sector for several years and is gaining popularity for the quality of the product, coupled with friendly customer service – something Salesforce.com is not known for.
Commence CRM is targeted at companies that need more functionality and flexibility than that offered by lower cost CRM solutions, but not the high cost and cumbersome nature of enterprise level solutions. In addition to contact and account management, sales and lead management, Commence CRM offers a marketing application, a customer service or help desk solution, a document library, a web-based customer portal, and a fully integrated project management application. The product is modular in design so customers can select only the applications they require for their business. Full integration is provided with MS Outlook and mobile is included with each product edition. Simply stated, Commence CRM is a comprehensive solution at an attractive price.
If you are looking for a feature rich CRM solution that is affordable, easy to use and offers best in class customer service take a look at Commence CRM. For more information visit www.commence.com or call Commence Sales at 877=COMMENCE.
source http://www.commence.com/blog/2017/11/13/time-to-replace-that-expensive-over-bloated-crm-solution/
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